Understanding Electricity Usage and Costs
Jersey Central Power & Light (JCP&L) is closely monitoring the developing weather conditions associated with the storms forecasted. JCP&L is prepared to activate its storm response and Incident Command System plans.
In the event outages occur due to severe weather, customers without power are encouraged to report their outage by calling 1-888-LIGHTSS (1-888-544-4877), clicking the “Report Outage” link on www.firstenergycorp.com, or by texting out to 544487.
Customers should immediately report downed wires to 1-888-LIGHTSS (1-888-544-4877), or call their local police or fire department. JCP&L reminds customers to stay away from downed wires, even if they believe they are no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled with trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.
JCP&L customers can subscribe to email and text message alert notifications to receive weather updates in advance of major storms and updates on scheduled or extended power outages. Visit www.firstenergycorp.com/connect to enroll.
Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com
Water Quality Reports Available Online for New Jersey American Water Customers
New Jersey American Water announced today that the company’s 2015 Water Quality Reports are now accessible through its website at newjerseyamwater.com. The annual report details the quality of water supplied by New Jersey American Water against the compliance standards established by the US Environmental Protection Agency (EPA) and New Jersey Department of Environmental Protection. It describes local drinking water sources, testing conducted on the water, substances detected, and the levels of those substances. Commonly asked questions and the relevant answers concerning local drinking water are also included in the report. Printed copies of the report are available to customers who cannot -- or do not wish to -- access it online. Customers can call the company’s customer service center at 800-272-1325 and request a copy of their local district’s report and it will be mailed to them. In addition to the water quality report, customers can learn more about New Jersey American Water’s environmental stewardship and obtain further information on water quality at http://www.amwater.com/njaw/Water-Quality-and-Stewardship
Important information regarding Lead in Drinking Water
PSE&G customers who feel they need assistance paying your energy bill can find information at this link
Call Before your Dig - 811
The federally mandated, national phone number, 811, helps prevent you from unintentionally hitting under-ground utility lines. Before you begin projects that involve digging, dial 811 to locate underground electric, gas or other utility lines. Digging without this information can cause power outages, and it’s extremely dangerous.
Simply tell the 811 operator where you’re planning to dig and what type of work you will be doing, and your local utility companies will be notified. Within a few days, they will mark the location of the underground lines. Please call at least three days in advance to avoid unnecessary delays to your project. Know what’s below-Call before you dig!
For more information, visit www.call811.com
PSE&G Customers Always on the Go
An Important Message from PSE&G:
We've heard your calls for better communication and made some significant changes there, too. We've ramped up our pre-storm messaging across all channels, with a focus on helping you understand what to expect from an event, how you can prepare and stay safe, and how you can best communicate with us. We launched MyAlerts, which allows our customers to opt in for text messages as well as email notifications about outages in their area and service restoration. We urge all our customers to sign up for MyAlerts (http://www.pseg.com/myalerts) and to update contact information with us now, before the next storm hits. Meanwhile, more communications upgrades are on the way. By this spring, customers will be able to report outages via text message, too. And, very soon, customers will be able to get localized outage information online and through their smart phones.